Little Deer Studio ships all over the world!
All items are sent via Australia Post airmail.
Shipping costs are calculated at checkout, according to the weight and size of the items you purchase.
The cost of shipping your order will be displayed at checkout and you can also see it when viewing your shopping cart contents, by clicking on “calculate shipping”.
I do not profit in any way from shipping fees and only charge you what is needed to cover Australia Post rates and the necessary packaging.
If the actual cost of shipping your order turns out to be significantly less than the amount you were charged at checkout, I will refund you the difference.
I endeavour to despatch all orders within 5 business days of full payment being received. If this is not possible for any reason, I will contact you immediately.
Please remember that I am shipping from Australia.
Delivery to the rest of the world usually takes 2-3 weeks (longer during busy periods). Please allow 6 weeks for delivery if you are ordering for a special occasion.
CUSTOMS DUTIES / TAXES
In accordance with Australian law, all parcels sent overseas will be labelled as merchandise and the retail value noted on the customs declaration form.
Any customs fees or import duties imposed by your country are your responsibility and must be paid by you. It is your responsibility to be aware of any potential import fees and taxes charged in your country.
I do not offer refunds for items that are detained for customs-related issues.
If you are concerned about possible extra charges or import restrictions, you should contact your local customs authority before making a purchase.
I try to minimise the amount of packaging I use, but items will be packed carefully to avoid damage during transit.
Most Items are generally wrapped in a recycled paper bag, tied with natural hemp twine, before being placed in a padded mail bag. Small items may be packaged in a rigid mailing box.
I re-use, or purchase recycled/biodegradable packaging materials wherever possible.