I want you to love my products as much as I do!
If you are unhappy with your purchase, you may return the items for a full refund of the purchase price. Please note however that shipping costs are not refundable, and you must pay for return shipping.

If you wish to claim a refund, you must contact me within 14 days of receiving the items.  You must also keep the original parcel/box/envelope and all packaging materials as this may need to be inspected by Australia Post, in the event that goods have been damaged in transit and we need to lodge a claim with them. Please do not return items without contacting me first.

My email is: dyani@littledeerstudio.com.au

Custom orders are non-refundable.

International customers please also note that I do not give refunds for items detained by customs authorities, or for any issues related to customs fees and charges.